An AI strategy is a plan for how an organization will use artificial intelligence to achieve its goals. It fits into a business strategy by identifying specific business problems that AI can help solve, and outlining the steps that will be taken to implement AI solutions. The AI strategy also fits into an IT strategy by outlining the technology and infrastructure that will be needed to support the AI solutions.
Example Retail
For example, a retail company may use AI to improve its customer service by implementing a chatbot that can answer customer questions and help them find products. In this case, the AI strategy would be a part of the company’s overall business strategy to improve customer satisfaction. The IT strategy would need to include the implementation of the necessary technology, such as the chatbot software, and the integration of the chatbot with the company’s existing systems.
Example Healthcare
Another example, a healthcare company may use AI to improve patient outcomes by developing predictive models that can identify patients at high risk of certain conditions. In this case, the AI strategy would be a part of the company’s overall business strategy to improve patient care. The IT strategy would need to include the implementation of the necessary technology, such as the predictive modeling algorithms and the necessary integration with the company’s existing systems.
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